The customer service contract should include a section on liability if something happens and your company cannot complete the job as promised or if the customer is not satisfied with the finished product. Insert a plan to compensate the customer if you are unable to fulfill your contract. It is also important to include formulations that free you from liability in situations that may arise, are not under your control or do not want to be held responsible. While you never expect such opportunities to happen, it`s always best to be on the prudent side with your customer service agreement to protect your business. It ensures that the client and service provider understand the extent of the work, the conditions and conditions of its completion and the total cost.3 min read INTRODUCTION. Patriot has developed online computer software (the “software” as defined below) and has a World Wide Web application service that licenses the customer to use certain features of the software to access an “online” version of the software via a website (the “service”). The company is committed to acquiring Patriot`s Service (as defined below), and Patriot is committed to making the service available to the company in accordance with the terms of this agreement. And of course, not everything is set in stone. The beauty of service agreements is based on the ability to adapt. If something doesn`t work for the customer or, for example, the cleaner passes more often, it can be agreed in the contract. The account holder is responsible for the confidentiality of his password. In the event of a security breach by the account holder` account, the account holder is liable for any unauthorized use of the distortion development services, including any resulting damage until the account holder informs Warp Development`s customer service. A good customer service agreement should be easy for both your company and the customer to understand.

It is important that everyone knows exactly what they agree with before the contract is signed. Avoid complicated words and formulations that the average person cannot easily understand. Add a glossary if you need to include company-specific acronyms or formulations in the agreement. But in real estate, it`s different. Having a client and a client is not considered a conflict of interest; it is called “multiple representation” or “double display.” Conflict of interest is avoided because we have no divided loyalties; Our loyalties are only to our customers and our customers. The real estate agent who takes you to the accommodation should get the seller to sign a commission agreement before making the offer. And the customer service contract should specify that you are on the hook for commission if the seller does not pay one.